“When we chose to buy a house in Healdsburg, we knew the market would be competitive. As our realtor, Carol listened to our needs and followed through in an efficient and timely manner. When Carol notified us about the house we now own, she correctly identified it as a must see. We were the first couple to see the property and Carol’s guidance through the offer and escrow process was both sound and supportive.
I would recommend her to anyone seeking property in the area.”
“We were selling our commercial property, a B&B in Murphys – in the gold country – and on our way up to meet you in Occidental we received news that the buyer of the inn was backing out and we were devastated. We met you at the Union Hotel and with your help and guidance we were able to bring our buyer back on board. Your calm demeanor helped to sooth over a very distressing time. We then proceeded on to look at this house and realized that we would have to make an offer quickly or we would lose out on the house, as there was a potential back-up offer in the wings. With your guidance we wrote up an offer and we had to ask for a 90 day escrow due to the sale of the inn. You presented our offer in such a manner that it was readily accepted – to our amazement.
In our experience, very few real estate sales go smoothly, and we had a few ups and downs and yet you were always there to calmly assist in every situation. You completely smoothed over the potentially deal-breaker of a situation with the septic tank problem to the satisfaction of both buyer and seller.
We will be forever grateful for your expertise, friendship and willingness to answer any and all questions in a timely manner. We were over 3 1Ž2 hours away and you always scheduled inspections, signings, etc. to meet our schedules and it made everything seem to proceed seamlessly.”
“When we relocated from the East Bay to Santa Rosa last year, Carol Lexa was our life saver. Former city dwellers, with two children under three years of age, and limited means – we were very hesitant about the move to what we considered either the “suburbs” or the “country”. Over a several month period, Carol patiently worked with us, taking us to see only those homes that met our specifications, exposing us to neighborhoods that would suit all our needs, suggesting pre-schools and school districts that we should consider and many other resources. When we finally did settle on a home, we had a great sense of the Sonoma County market, and with Carol’s guidance got a great value. We couldn’t be more pleased with our new home or with our experience with Carol. We would highly recommend her to anyone looking to buy in the area.”
“Carol helped us find our home in the country by spending time to understand exactly what we wanted, from location and acreage to architecture, condition, and price. She went well beyond just asking; she carefully noted our reactions to houses we viewed until she knew what we like. She worked tirelessly to screen homes that did not fit our needs, saving us significant time and effort by showing us the houses that fit best. Throughout the process, she listened carefully, followed through on commitments, and maintained timely communication, both live and electronic. Like a good waiter, she was present but not intrusive. The purchase and subsequent sale of our old house went very smoothly. She is very organized, proactive, and made us feel as if we were her only clients. We have recommended Carol to our friends and family.”
I just wanted to send you a note to say how pleased Roberta and I are with the job you did in selling our Parkland Farms house.
As you know, we interviewed 3 other agents (one of them a personal friend) before we chose you as our agent. From the beginning, you had a better marketing plan and the results show that. Your insight into the local market enabled us to sell our house in a reasonable time and for the best price that the market would bear.
Representing someone as an agent is always an exercise in communication. You kept us informed every step of the way. You obviously understood our wants and needs. We were always able to get timely and accurate information from you, so we could make good decisions. When it comes to real estate dealings, I hate surprises. There were NO surprises with this deal. Everything went just as we expected. I don’t think that has ever happened to me before in a real estate deal. You hired a cleaning crew to clean the house after we were out, enabling us to concentrate on the move. It was just one less thing to be concerned about.
Once again, our heartfelt thanks to you for all of your work. If we ever purchase any Sonoma County real estate in the future, you will be our agent of choice. We will heartily recommend you to everyone as a real estate agent par excellence.”